Technology News

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Amazon Is Beefing Up Its Cloud Call-Center Tools as More Customer-Support Staff Work From Home

Amazon Is Beefing Up Its Cloud Call-Center Tools as More...

Amazon’s cloud division is introducing new features to make it easier for call-center...

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North Korean Hackers Are Said to Have Targeted Companies Working on Covid-19 Vaccines

North Korean Hackers Are Said to Have Targeted Companies...

At least six pharmaceutical companies in the U.S., the U.K. and South Korea were...

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SoftBank Makes Another Bet on Freight Shipping Technology

SoftBank Makes Another Bet on Freight Shipping Technology

The Japanese firm led a $113.5 million investment in Flock Freight, a U.S. software...

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Trump Threatens to Veto Defense Bill if Tech Liability Shield Stands

Trump Threatens to Veto Defense Bill if Tech Liability...

The president is demanding the termination of the broad legal immunity that social-media...

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Hewlett Packard Enterprise to Leave Silicon Valley for Texas

Hewlett Packard Enterprise to Leave Silicon Valley for...

The tech giant is moving its headquarters to the Houston area, the latest sign of...

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Homeland Security Watchdog to Probe Department's Use of Phone Location Data

Homeland Security Watchdog to Probe Department's Use of...

The Department of Homeland Security’s internal watchdog said it would open an investigation...

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Salesforce Confirms Deal to Buy Slack

Salesforce Confirms Deal to Buy Slack

The $27.7 billion purchase, which still has to clear Slack shareholder and regulatory...

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Former Zappos CEO Hsieh's Death Is Ruled Accident

Former Zappos CEO Hsieh's Death Is Ruled Accident

Tony Hsieh died from complications of smoke inhalation, according to the Connecticut...

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Supreme Court Weighs Breadth of Computer Hacking Law

Supreme Court Weighs Breadth of Computer Hacking Law

When a Georgia police officer ran a license plate check in 2015 for an acquaintance...

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Do You Have E-Charisma on Zoom? Here's How to Get It

Do You Have E-Charisma on Zoom? Here's How to Get It

The flair and charm that works for in-person meetings doesn’t come across the same...

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FCC Chairman Pai to Step Down in January

FCC Chairman Pai to Step Down in January

Federal Communications Commission Chairman Ajit Pai plans to leave the agency on...

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Former Zappos Chief Set High Bar for Rivals

Former Zappos Chief Set High Bar for Rivals

Tony Hsieh nurtured the online shoe seller and became a bestselling author and management...

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Airbnb, DoorDash Aim for Higher-Than-Expected Valuations

Airbnb, DoorDash Aim for Higher-Than-Expected Valuations

Airbnb is planning to target a range of around $30 billion to $33 billion when the...

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TikTok Stars Proved Key in Strategy to  Fight U.S. Ban

TikTok Stars Proved Key in Strategy to Fight U.S. Ban

A lawsuit by popular users looked like a grass-roots effort, but the legal action...

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The Power of Wi-Fi 6 Is Here---But Do You Really Need It?

The Power of Wi-Fi 6 Is Here---But Do You Really Need It?

With more devices populating homes, updating to a Wi-Fi 6 router could help improve...

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Facebook's Latest Error Shakes Advertisers' Confidence

Facebook's Latest Error Shakes Advertisers' Confidence

The company quietly told advertisers this month that its “conversion lift” tool,...